1、【多选题】which following are not the roles of a foreign languag tour guide？ a、navigating b、interpreting c、paying the bill d、forcing tourists to shop e、ensuring safety
2、【多选题】as an information provider，you should provide some information about ______ to the tourists. a、your own family b、the history, culture, traditions and important ideas of your city or country. c、state secrets d、everyday life
3、【多选题】how will you enliven the atmosphere on the tour bus? a、encourage interaction b、tell them some folk tales and songs c、tell them some jokes, games d、organize some group activities
4、【多选题】what wlll you do when you meet a disaster? a、be cool-hearted b、comfort tourists c、inform your leaders or related departments d、help saving and evacuating tourist
5、【连线题】请将下面不同导游的中英文对应起来：
2.1meeting tourists 接团
1、【多选题】a welcome speech usually includes the following parts ： a、greetings b、self -introduction c、arrangements of itinerary d、notes of itinerary e、wishes
2.2welcome speech 欢迎词
1、【多选题】the following preparations should be made before meeting visitors: a、necessary items b、image preparation, c、knowledge preparation d、itinerary preparation
2.3hotel and food servics 安排食宿
1、【判断题】decide whether the following statement is true (t)or false(f): before the guests have meals, the tour guide should tell the restaurant any new requests asked by tourists.
2、【判断题】decide whether the following statement is true (t)or false(f): when the group is doing the check-in, the tour guide should assist the tour lead to collect the passports.
2.4schedule and itinerary 路线安排
1、【判断题】decide whether the following statement is true or false: once a schedule is finalized by the tour company, it is not allowed to change in any situation.
3.1introduction景点讲解介绍
1、【单选题】车途讲解 a、in-bus tour interpretation b、on-bus tour interpretation c、at-bus tour interpretation d、bus tour interpretation
2、【连线题】match 请将本单元讲解部分的英汉互译连接起来。
1、【单选题】how many minutes at least do you need to arrive prior to guests’ arrival? a、15 b、20 c、30 d、60
2、【多选题】what will you discuss with the group leader before sightseeing? a、the itinerary b、the assembling time c、the assembling venue d、the names of tourists
1、【多选题】which following are not suitable for on-bus narration? a、answering all questions tourists ask. b、discussing some sensitive or disputed political and religious issues. c、more narration about the real lifestyle and custom of local people. d、accurate information on the way.
1、【多选题】generally speaking, a commentary will abide by the rules as follows: ___________. a、informative (内容充实) b、communicable (沟通性强） c、interesting (生动有趣) d、effective (实效性强) e、target-oriented （有针对性）
2、【多选题】what is an excellent commentary？ a、it can convey the basic information。 b、it is simple. c、it carries a deep cultural and historical background. d、it's exaggerated.
3、【多选题】how do you make your interpretation interesting? a、use stories and legends b、use more questions to make them think and increase the interaction. c、ignore your tourists. d、games，jokes and slang are the best regulators during the trip.
2、【多选题】an important introduction os a site includes: a、its origin b、its legends c、its cultural background d、its aesthetic features
3.2.1points of interpreting 讲解要点
1、【单选题】north gand, south elegant, lingnan artful a、北俊南奇岭南怪 b、北雄南秀岭南巧 c、北雄南雅岭南美 d、北俊南奇岭南美
2、【单选题】请写出下列水体的中文名： river, sea, lake, spring, fall，creek, hot spring, pond, ocean, stream, fountain a、江河、小溪、温泉、池塘、海洋、溪流、喷泉、大海、湖泊、泉水、瀑布、 b、江河、大海、温泉、池塘、海洋、溪流、喷泉、湖泊、泉水、瀑布、小溪、 c、江河、大海、湖泊、泉水、瀑布、小溪、温泉、池塘、海洋、溪流、喷泉 d、瀑布、小溪、温泉、池塘、海洋、溪流、喷泉、江河、大海、湖泊、泉水
3、【多选题】features of the natural landscape a、natural occurrence b、regionalism c、scientificity d、comprehensive beauty e、difference of attractive value
4、【多选题】key points of interpreting the natural landscape a、be familiar with the route b、master some knowledge of the natural sciences c、master some knowledge of literature d、know some cultural knowledge e、flexible use of interpreting skills
5、【多选题】the points of interpreting mountain landscape a、facade features b、tectonics c、human factor d、fragrance
6、【填空题】自然景观
3.2.2the yangtzethree gorges 长江三峡
1、【单选题】the yangtze river starts with the tuotuo river at the roof of the world ---qinghai-tibet plateau, flows through ___________________, then into the east sea. a、qinghai,tibet,sichuan,chongqing,yunnan,hubei,hunan、jiangxi,anhui,jiangsu,shanghai b、qinghai,tibet,yunnan,jiangxi,anhui,jiangsu,sichuan,chongqing,hubei,hunan、shanghai c、qinghai,tibet,yunnan,sichuan,chongqing,hubei,hunan、jiangxi,anhui,jiangsu,shanghai d、qinghai,tibet,yunnan,sichuan,,hunan、chongqing,hubei,jiangxi,anhui,jiangsu,shanghai
2、【单选题】the features of the three gorges are: a、grand, elegant, dangerous b、beautiful, elegant, grand c、great, beauiful, cute d、dangerous, elegant, artful
3、【单选题】how long is the distance covered by the three gorges? a、over 193 meters. b、less 193 kilometers. c、over 193 kilometers. d、less 193 meters.
4、【单选题】the longest gorge among the three gorges is: a、qutang b、wu c、xiling d、chenggan
5、【单选题】which of the following is not the scenic spot in the qutang gorge? a、kuimen b、white emperor's city c、fengxiang gorge d、the ghost city e、mengliang's ladder f、the pink walls
6、【单选题】which of the following is the most impressive peak among the 12 peaks : a、the denglong peak b、the goddess peak c、the yucui peak d、the wu mountain
7、【单选题】上船 a、board the ship b、disembark c、get on the ship d、go on the ship
8、【多选题】which of the following cruises are on the yangtze river? a、victoria cruises b、century cruises c、president cruises d、yangtze gold cruises e、carriben cruises
9、【多选题】top three most luxury yangtze cruises are a、yangtze gold cruise one b、yangtze explorer c、century paragon d、century legend
10、【多选题】a cruise always has such departments as: a、beauty salon b、front desk c、housekeeping d、restaurants e、sauna or steam room f、duty-free shops/boutiques g、fitness center/gym
11、【多选题】the scenic spots along the yantze three gorges are: a、city of ghosts b、the shibaozhai c、white emperor town d、shennong stream e、the three gorges dam f、the lesser three gorges g、dazu stone carving
12、【多选题】how long is the yanzte river? a、6230 kilometers b、6300 miles c、6,380 kilometers d、6,280 kilometers
13、【多选题】the most impressive section of the yangtze river is the three yangtze river gorges: a、qutang gorge b、ba wu gorge c、xiling gorge d、wu gorge
1、【单选题】which place of the following is not on the 30 degrees of north latitude: a、island of atlas b、the mayan c、bermuda triangle d、pyramid of khufu—sphinx e、mount qomolangma f、the yangtze three gorges g、the dead sea
2、【单选题】the origin of the shennongjia is about the emperor: a、huangdi b、yandi c、qinshihuang d、ciyou
3、【单选题】the legend in shennongjia is about: a、wangzhaojun b、quyuan c、wild man d、yati
4、【多选题】features of shennongjia are a、mystery b、beautiful c、legendary d、green
5、【多选题】which animals of the following are the treasures in shennongjia? a、golden snub-nosed monkey b、golden eagle c、giant salamander d、sunbird
6、【多选题】which plants of the following are precious in shennongjia? a、emmenopterys henryi b、ginkgo c、chinese dove trees d、dawn redwood e、pine tree
7、【多选题】the most famous chinese herbal medicines are: a、头顶一颗珠 trillium tschonoskii maxim b、江边一碗水 chinese umbrellaleaf rhizome and root rhizoma et radix diphylleiae c、七叶一枝花paris polyphylla smith d、文王一笔枝 a branch of the king e、麻 gastrodia tuer f、党参 radix codonopsis
8、【多选题】the famous scenic spots in shennongjia are: a、fengjingya b、hongping valley c、wild man residence d、shennong peak e、source of fragrant brook f、dajiu lake
9、【多选题】the activities you could choose to take in shennongjia are: a、hiking b、climbing c、skiing d、exploring e、diving f、camping g、swimming
3.3.1points of interpreting 讲解要点
1、【多选题】what does cultural landscape include? a、ancient architecture b、ruins c、folk custom d、museums
2、【多选题】the tips of a guide to a cultural landscape are： a、interpreting popularly b、holding abundant knowledge c、preparation and targeting interpretation d、don’t need to explain, just walking e、highlighting the culture and value f、using guiding methods flexibly g、holding the aesthetic feature
3.3.2the wudang mountain 武当山
1、【单选题】where is wudang mountain located？ a、it's located in changsha, hunan province. b、it's located in shiyan, hubei province. c、it's located in shiyan, jiangxi province. d、it's located in xingshan,hubei province.
2、【多选题】wudang mountain is famous for: a、magnificent natural scenery b、taoist culture c、traditional chinese martial arts d、grand ancient architectural complex
1、【单选题】most foreigners prefer to take a ________tour in wudang. a、skiing b、taiji c、cable car d、cultural
2、【多选题】tourists will visit the following places on wudang mountain: a、the yuxu palac b、the prince slope c、the purple heaven palace d、the golden summit e、south cliff palace
1、【单选题】when was the wudang mountain founded ? a、it's founded in the heyday of the song dynasty. b、it's founded in the heyday of the tang dynasty. c、it's founded in the heyday of the ming dynasty. d、it's founded in the heyday of the yuan dynasty.
2、【单选题】who sent about 300,000 workers and spent 12 years to construct the sacred site on wudang mountain to enshrined the god zhenwu? a、the ming emperor, zhuyuanzhang. b、emperor taizong of tang, li shimin. c、the yongle emperor, zhudi. d、emperor gaozong of tang,lizhi.
3、【单选题】wudang mountain is a sacred mountain of the religion of_________ . a、buddhism b、taoism c、islam d、christianity
4、【单选题】which action film directed by ang lee, attracted learners of wudang kungfu from all over the world to study with the masters at wudang? a、the grandmaster b、life of pi c、crouching tiger, hidden dragon d、brokenback mountain
5、【多选题】the ancient building complex are made of different materials in various structure such as __________. a、the golden hall b、the ancient bronze shrine c、the stone-walled forbidden city d、the stone nanyang palace e、the wooden purple heaven palace.
3.3.3the three visitors' cave 三游洞
1、【单选题】the cave is named as "the three visitors' cave" for the three visitors： a、bai juyi， bai xingjian ,yuan zhen b、libai, dufu，bai juyi c、sushi，suxun，bai juyi d、bai xingjian, yuanzhen , dumu
2、【连线题】请将下面单词和汉语对应起来：
3.3.4qu yuan’s hometown 屈原故里
1、【单选题】where is cultural tourist area of qu yuan’s hometown？ a、the site is located in mountain huangshan, anhui province. b、the site is located in mountain tianzhu in yichang. c、the site is located in mountain fenghuang (mt. phoenix) in maoping town of zigui county. d、the site is located in zhang jiajie , hunan province.
2、【单选题】quyuan is considered to have initiated the _______ style of verse ? a、feng b、sao c、ya d、song
3、【单选题】which festival is to commemorate the poet quyuan? a、dragon boat festival b、spring festival c、sweeping tomb festival d、lantern festival
3.4.1points of interpreting 讲解要点
1、【多选题】tips of guide to a folk custom area are： a、try to learn some ethnic languages and local dialects b、try to be an expert of folklore c、be familiar with important policy and respect local people d、use various methods and techniques to explain
3.4.2general introduction to tujia people 土家族简介
1、【单选题】which of the following is the feature of miao people? a、offering hada to guests politely b、paying pilgrimage to the potala palace c、wearing exaggerated silver jewelry d、holding the sports meeting of "nadamu"
3、【单选题】the tujia ethnic minority is the 6th largest ethnic minority in china, mainly resides in the border areas in the _________ china. a、northwest b、northeast c、southwest d、southeast
4、【单选题】the tujia people called themselves "bizika" , which means "_______". a、foreign dwellers b、native dwellers c、tujia people d、native popele
5、【单选题】xilankapu is ______ a、tujia brocade ----the traditional handicraft b、tujia clothes c、tujia dance d、tujia folk custom
6、【单选题】the grand swinging-hand dance is a traditional _______ performance of the tujia people. a、class b、individual c、mass collective d、group
7、【单选题】bashan dance developed from _______ a、saye'erhe b、maogusi c、baishou dance d、crying-over-marriage
8、【多选题】which following are tujia people's residences in hubei:,and changyang tujia autonomous counties a、enshi autonomous prefecture b、wufeng tujia autonomous county c、changyang tujia autonomous county d、dangyang county
9、【多选题】tujia people are fond of the food, such as ______. a、sweet potato b、bacon c、chili, peppers and spice d、corn spirit e、tuansa f、hezha g、oil tea soup
10、【多选题】why do tujia people choose to live in the suspended house？ a、firstly, it can keep people away from deadly wild animals in the old days. b、secondly, people can stay away from the humidity close to the ground and prevent humidity related diseases such as rheumatism. c、thirdly, there is better lighting upstairs, so people can work on delicate handcrafts or simply enjoy the brightness. d、last but not least， the terrian decides the style of the house.
11、【多选题】tujia people are good at singing and dancing, such as _______ a、crying-over-marriage b、dance for the deceased c、swinging-hand dance d、maogusi e、bashan dance f、nuo operais g、peacock dance
12、【多选题】which following are the features of tujia fashion? a、the tujia costumes are made of cloth they weave with their own hands. b、they often coil their hair up and wear a cap or wrap it within a cloth. c、tujia women like to wear loose jackets and long skirts. d、tujia women like to wear silver jewlery.
13、【填空题】民族_____________
14、【填空题】少数民族 __________
15、【填空题】多数民族________
4.2incidents handling 应急处理
1、【单选题】which one is not proper according to the rules when dealing with incidents? a、keep loss to a minimum b、do according to the regulations c、meet the needs and demands required by the tourists d、make sure the tour runs on the rails
2、【连线题】there are five steps when handling incidents. can you list them one by one?
4.3loss of personal belongings 失物处理
1、【简答题】how do you do when one of your tourists loses the personal belongings?
4.4ill tourists 突发疾病处理
1、【单选题】what you should not do when one of your tourists is ill? a、if the patient agrees, send him/ her to the hospital immediately. b、report the case to the office. c、keep a record. d、offer medicine to tourist.
4.5complaints 投诉处理
1、【单选题】which one is proper when dealing with the complaints? a、interrupt when the tourist is expressing his / her complaints. b、tell the tourist when he/ she can expect results/ feedback. c、try to make excuses. d、ignore the complaints.
5.1introduction 单元介绍
5.2food and beverage 日常饮食
1、【单选题】what is the main in ingredient of radish dumping? a、meat b、cabbage c、carrot d、the local radish
2、【单选题】when is the right season to eat radish dumping? a、spring b、summer c、when the local radish of yichang harvest d、fall
3、【单选题】what is the main in ingredient of radish dumping? a、meat b、shrimp c、tofu d、glutinous rice and rice
4、【填空题】translate the following chinese into english 宫保鸡丁： 肉丝： 回锅肉： 炕洋芋： 峡口豆花：
5.3shopping 购物服务
1、【简答题】what are the six basic motivations for tourist shopping?
2、【简答题】what should we pay attention to when we recommend some local specialties as chinese painting?
5.4entertainment activities 娱乐项目
1、【简答题】what should we pay attention to when we recommend entertainment activities?
6.1introduction 单元介绍
1、【单选题】if the tour group is taking a domestic flight, we should arrive at the airport_______ ahead. a、two hours b、90 minutes c、one hour d、45 minutes
2、【单选题】if the tour group is taking an international flight, we should arrive at the airport_______ ahead. a、two hours b、90 minutes c、one hour d、45 minutes
6.2basic steps of seeing off the tourists 送团流程
1、【填空题】translate the following english words into chinese group visa ： ; take off： ; exit visa： ; departure lounge： ; mother-and-child room： ; security check：
2、【排序题】can you put the following steps of seeing off the tour group in the right order?
6.3farewell speech 欢送词
1、【简答题】writing practice: you are seeing off a group from south africa. please write your own farewell speech